
ITV.com is the website for ITV. The website is advertised on ITV (and the sister channel ITV2), and is used as more of a marketing tool than anything, to further draw their audience into branding of ITV. The producers rely on people getting hooked into the brand, so that their interest is what drives them onto the site, in order to increase their pleasure. They can use the website to extend their viewing experience by looking at the extra features that the website has on offer. They also offer the means to chat with like minded people about the brand.

The site is also the portal for all things ITV. There are options to see sport, weather or the latest news. The use one gathers form the site then becomes different from person to person. Younger audience members may want to visit the Children’s section, where all the shows that air on CITV have their own section for kids to interactive and learn with. Or an older woman may be interested in seeing the latest catch-up on her favourite soap that she missed recently. The fact that there are links to this on the main page also entices the audience to discuss this further, as this is something they may not have thought about before going on the site. This is different to in the past, as now the audience can follow up their viewing experience in order to get more information on it, and even discuss it in the forums.The layout of the site is simplistic, in that is based around the main current themes with ITV. For example, during shows like I’m A Celebrity, Get Me Out Of Here or Dancing on Ice, the sites theme changes to fit these shows. This is because the site will get a lot more visitors for these special broadcasts. There are ticker tapes with links on that change regularly. These can be likened to news updates, as they give the latest information for whatever context they are in. In short, the website is used to exhibition the USP of ITV, something which becomes more and more important as ITV’s share of the market drops, as competitors take the lead.
It can also be used as an example of interactivity, for the obvious reasons, one being the format and is easy of use for interactivity, and the second being the wide range of people that it is open too. E.g. Voting on shows, updates on soaps, games for children.
